All jobs are scheduled with an advance reservation deposit. Jobs are not eligible for a refund if scheduled within 14 days of scheduled moving date. In the event movers are unable to arrive within scheduled window time, job is eligible for your preferred rescheduled date. However, job is not eligible for refund if moving team time delay still commences on your scheduled moving date. *Date priority can be changed up to 45 days without any rescheduling fee. *Insurance is not provided for labor-only services.